Ongoing

Customer Service Training – Presented by BGT Jobs + Training

Delivering excellent customer service is essential in any industry. This practical course explores key customer service principles, including communication, problem-solving, handling complaints, and creating positive experiences. Participants will build confidence […]

Stepping up into Leadership – Presented by BGT Jobs + Training

This course supports individuals transitioning into leadership roles or seeking to grow their leadership capabilities. It focuses on developing practical skills in communication, decision-making, delegation, and team motivation. Participants will […]

Accommodation Roundtable – Presented by Tourism Midwest Victoria

Tourism Midwest Victoria's accommodation roundtable is a chance for accommodation operators and owners to connect, learn, and collaborate. Each quarter, deep dive into topics relevant to the accommodation industry, as well as unpack current challenges and new opportunities for business development and growth. If you have any questions or require further information, please reach out […]

Drug and Alcohol Testing Course

Want to become a drug and alcohol tester at your workplace? Join us for our nationally accredited HLTPAT005 Collect specimens for drugs of abuse testing course! First Aid Training Group’s Nationally Accredited Drug & Alcohol Screening Officer training course (HLTPAT005 – Collect specimens for drugs of abuse testing) has been developed to address new legislative […]