Ongoing

Customer Service Training – Presented by BGT Jobs + Training

Delivering excellent customer service is essential in any industry. This practical course explores key customer service principles, including communication, problem-solving, handling complaints, and creating positive experiences. Participants will build confidence […]

Stepping up into Leadership – Presented by BGT Jobs + Training

This course supports individuals transitioning into leadership roles or seeking to grow their leadership capabilities. It focuses on developing practical skills in communication, decision-making, delegation, and team motivation. Participants will […]

Business Events Roundtable – Presented by Tourism Midwest Victoria

These roundtables are a chance for current and future tourism and hospitality businesses to speak with Tourism Midwest Victoria and various experts. Take a deep dive into topics relevant to each sector: from challenges to opportunities for collaboration, development and growth. You’ll also be able to network with like-minded business event venues and management.   […]