Delivering excellent customer service is essential in any industry. This practical course explores key customer service principles, including communication, problem-solving, handling complaints, and creating positive experiences. Participants will build confidence […]
This all-inclusive cost provides participants with two full days of engaging leadership content, all catering, including a three-course dinner, and overnight accommodation. Are you looking to collaborate with regional leaders […]
Join us on 5th August to launch the B31 August Business Festival Program and hear from David Jochinke, affectionately known as ‘DJ’ who is a third-generation dryland mixed farmer based […]
This course supports individuals transitioning into leadership roles or seeking to grow their leadership capabilities. It focuses on developing practical skills in communication, decision-making, delegation, and team motivation. Participants will […]
Join us for an insightful gathering featuring Biznet speaker David Jochinke, tailored specifically to growers, producers, and anyone involved in agribusiness in our region. Limited places, so don’t miss out […]
Cash flow is a key concern for small business owners. Join this webinar to hear practical guidance on how you can give yourself the best chance possible of being paid […]
Join us for the latest edition of NextGen Collective Development: Leadership, The Mindset. In this session, we’ll explore how understanding your unique leadership style through the DiSC framework can unlock more effective, confident, and […]
Simple tools to reduce admin, improve planning, and support decisions Discover how Gen AI can save you time, cut admin and support smarter decisions on the farm. In this hands-on […]
Presented by Commerce Ballarat in partnership with Mindshop Excellence as part of B31 Ballarat Business Festival Local industry, teachers, parents, friends and family are invited to witness the amazing solutions […]
These roundtables are a chance for current and future tourism and hospitality businesses to speak with Tourism Midwest Victoria and various experts. Take a deep dive into topics relevant to […]
