Ongoing

Next Level Growth Program – Presented by City of Ballarat (Applications CLOSED)

APPLICATIONS NOW CLOSED In 8-weeks of targeted business education, coaching and mentoring you will develop the most effective growth plan to help you take your business to the next level. This impactful program is being delivered by the award nominated team at 25eight with ten years experience in getting economic results for the small and […]

Customer Service Training – Presented by BGT Jobs + Training

Delivering excellent customer service is essential in any industry. This practical course explores key customer service principles, including communication, problem-solving, handling complaints, and creating positive experiences. Participants will build confidence and learn strategies to manage customer interactions professionally and effectively. Ideal for those working in front-line roles or looking to refresh their skills, this course […]

Stepping up into Leadership – Presented by BGT Jobs + Training

This course supports individuals transitioning into leadership roles or seeking to grow their leadership capabilities. It focuses on developing practical skills in communication, decision-making, delegation, and team motivation. Participants will explore what makes an effective leader and how to manage challenges with confidence and professionalism. Whether you're stepping into a supervisory role or preparing for […]

Attractions Roundtable – Presented by Tourism Midwest Victoria

Cost: Free Tourism Midwest Victoria's attractions roundtable is a chance for you to network with other attraction operators, share challenges, successes, and explore upcoming opportunities for business growth and development. We’ll deep dive into topics relevant to the attractions sector, hear from industry experts, and share updates from our team at Tourism Midwest Victoria. If […]