Ongoing

Customer Service Training – Presented by BGT Jobs + Training

Delivering excellent customer service is essential in any industry. This practical course explores key customer service principles, including communication, problem-solving, handling complaints, and creating positive experiences. Participants will build confidence […]

Stepping up into Leadership – Presented by BGT Jobs + Training

This course supports individuals transitioning into leadership roles or seeking to grow their leadership capabilities. It focuses on developing practical skills in communication, decision-making, delegation, and team motivation. Participants will […]

Industry Tour: Ferndale Foods

Take an exclusive look inside three of Ballarat’s premier production facilities! Experience a behind-the-scenes factory tour and discover how your favourite mints, marshmallows, and snack bars are made. Meet the […]