APPLICATIONS NOW CLOSED In 8-weeks of targeted business education, coaching and mentoring you will develop the most effective growth plan to help you take your business to the next level. […]
Delivering excellent customer service is essential in any industry. This practical course explores key customer service principles, including communication, problem-solving, handling complaints, and creating positive experiences. Participants will build confidence and learn strategies to manage customer interactions professionally and effectively. Ideal for those working in front-line roles or looking to refresh their skills, this course […]
This course supports individuals transitioning into leadership roles or seeking to grow their leadership capabilities. It focuses on developing practical skills in communication, decision-making, delegation, and team motivation. Participants will […]
Presented by Commerce Ballarat in partnership with Mindshop Excellence as part of B31 Ballarat Business Festival Local industry, teachers, parents, friends and family are invited to witness the amazing solutions designed by the participating secondary school students.
