Events

Cost: 2 Day Course, $200 per person The Youth Mental Health First Aid course trains participants to provide initial support to a young person (aged 12-18) who may be experiencing a mental health problem or mental health crisis, until professional help is received, or the crisis resolves. Course participants learn about the signs and symptoms […]

Cost: Free The 2025 Ballarat's Best Pie Awards will be held on Saturday 2 August at Itinerant Spirits from 3pm. Renowned cook, author and television presenter Julia Busuttil Nishimura will host this special event. Each category winner will be awarded a one-off hand-painted pie dish crafted by Ballarat's ceramics queen Shelby Sherritt. Meanwhile, the People's Choice Pie will be determined by […]

Delivering excellent customer service is essential in any industry. This practical course explores key customer service principles, including communication, problem-solving, handling complaints, and creating positive experiences. Participants will build confidence and learn strategies to manage customer interactions professionally and effectively. Ideal for those working in front-line roles or looking to refresh their skills, this course […]

This all-inclusive cost provides participants with two full days of engaging leadership content, all catering, including a three-course dinner, and overnight accommodation. Are you looking to collaborate with regional leaders who are dedicated to making a positive impact in our region? The Elevate Program is designed for leaders who are looking for an opportunity to […]

This course supports individuals transitioning into leadership roles or seeking to grow their leadership capabilities. It focuses on developing practical skills in communication, decision-making, delegation, and team motivation. Participants will explore what makes an effective leader and how to manage challenges with confidence and professionalism. Whether you're stepping into a supervisory role or preparing for […]