Business Resources

Hospitality Industry
+ Tourism Industry
+ Shopping, retail and personal services
+ Entertainment and cultural activities
+ Manufacturing Industry
+ Other Online Resources 
+ Posters for your Workplace

+ Hospitality Industry

Easing of restrictions on restaurants, cafes and other hospitality businesses

Due to a rise in cases on coronavirus (COVID-19) in Victoria, and in line with advice from the Chief Health Officer, proposed easing of restrictions planned for 11.59 pm will be deferred until 13 July.

From 11:59pm on 21 June 2020, restrictions on hospitality venues will be eased as follows:

  • The limit on patrons will remain at 20 patrons per enclosed space, subject to the density requirement of one person per four square metres
  • Single groups of up to 10 people can dine or drink together. They can be seated at the same table, replacing the previous limit of 6 patrons per table. Tables must continue to be spaced so that patrons are 1.5 metres from a neighbouring table when seated
  • Limits remain on entry to comply with the density requirements allowed within a single space – one person per four square metres
  • Bars, pubs, clubs, nightclubs and strip clubs can open for seated service only, with tables spaced so that patrons are 1.5 metres from a neighbouring table when seated
  • Ordering at counters and kiosks is permitted, however food and drink should be delivered to seated patrons
  • Alcohol can be served without a meal when seated
  • Venues are still required to collect contact details (first name and phone number) of every patron and visitor attending your venue for longer than 15 minutes (e.g. contractors, delivery workers) to assist in rapid contact tracing
  • Retail TABs, and TAB and KENO facilities inside licensed premises may open
  • Requirements on additional cleaning and venue signage remain in place
  • Free coronavirus (COVID-19) training is available online for hospitality staff.

Hospitality Industry Guidelines for Coronavirus (COVID-19)



+ Tourism Industry

On 31 May 2020 the Victorian Government released the Tourism Industry Guidelines for coronavirus (COVID-19) to tourism operators to help them safely resume operations from 1 June.

Developed in collaboration with industry, the guidelines assist businesses to safely resume operations in accordance with the easing of restrictions and build confidence in the community that it is safe to return to tourism businesses and attractions.

Victorian Tourism Industry Council

VTIC waiving In the Loop and Essentials memberships until 31 December 2020 See HERE
In addition, VTIC have boosted the support available by providing access to the Workplace Relations Advice Line – voted our most valued service by members, plus training credit to support upskilling for you and your staff. Discover the available training options here

+ Shopping, retail and personal services

Currently, restrictions on shopping, retail and personal services are: 

  • Beauty therapy, tanning, waxing, nail salons, spas, tattoo parlours and massage parlours can open with up to 20 patrons.
  • From 11:59pm on 21 June, retail betting premises including KENO facilities and TAB standalone facilities can open, subject to the four square metre rule.

More details HERE


+ Entertainment and Cultural Activities

With the current restrictions the following are open and may host up to 20 visitors per separate space:

  • galleries, museums, national institutions and historic sites
  • animal facilities (zoos, wildlife parks, petting zoos, aquariums, animal farms)
  • outdoor amusement parks and outdoor arcades

From 11:59pm on 21 June, restrictions will be further eased, so that:

  • galleries, museums, national institutions and historic sites may have up to 50 patrons per indoor space.
  • zoos, outdoor amusement parks and outdoor arcades will have a patron cap based on the overall space in the venue, with 50 patrons in any indoor spaces with density requirements of one person per four square metres. Groups are limited to 20 people.
  • indoor cinemas, concert venues, theatres and auditoriums, may open and have up to 50 seated patrons per venue or theatre, subject to the four square metre rule. Theatres with multiple seating tiers (e.g. stalls and balconies) with separate entries may seat up to 50 people per tier with density requirements of one person per four square metres. Groups are limited to 20 people.

As always, we’re urging Victorians to use common sense in their activities. It’s up to all of us make this work.

More details HERE

+ Manufacturing Industry

The COVID-19 Manufacturer Response Register portal is live now with all contact treated in strict confidence.

The response of Australian businesses and individuals to the current COVID-19 pandemic to-date has been outstanding, with manufacturers shifting focus to how they can support our health and critical manufacturing sectors during this unprecedented event.

+ Other Online Resources



On 5 May 2020, the Victorian Government confirmed that any eligible Commonwealth Government JobKeeper Payments to meet the $1,500 threshold will not affect the calculation of the WorkCover premium. These changes are to support Victorian employers during the uncertainty of the coronavirus pandemic. See factsheet HERE

Commonwealth Government JobKeeper Payments and Victorian WorkCover premiums - Frequently Asked Questions HERE



Support for Business

Hotline for small and medium businesses impacted by the COVID-19 pandemic, 7 days a week, 7am to 11pm.



Resources to support employers and employees to understand their rights and responsibilities during the COVID-19 pandemic period.



Additional support for businesses including changing your GST reporting cycle and PAYG instalments.





Engage to Change program was developed in recognition of the growing number of working women affected by family violence.

It is an innovative preventative education program, enabling employers and their employees to proactively address family violence in the workplace.



+ Posters for your Workplace