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Ballarat based servicepeople helps organisations improve customer interactions across Australia by delivering customer service training programs in the healthcare, education, retail, hospitality, security, local government and private sectors.servicepeople is currently offering their popular 2.5 hour Managing Challenging Interactions workshop to Commerce Ballarat members for $1950 (normal price $2750) This 2.5 hour workshop for 10-15 people empowers participants to confidently deal with challenging, angry and aggressive customers.

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MENTAL HEALTH FIRST AID WITH FAIRGROUND WELLBEING

Mental Health First Aid training takes a similar approach to physical First Aid training. This course teaches participants about the different types of mental illness and through the practical action plan they learn the skills to respond to someone experiencing a mental health problem or crisis. The course is delivered over two days of 6-hour sessions. It is evidence-based, rigorously evaluated and internationally recognised. It will begin on May 1, 9.30am to 4pm. Head here to register.