RETAIL ENERGY COMPETITION REVIEW 2018

Trust, transparency and retailer inertia are the key challenges to delivering a better deal for energy consumers. Every year the Australian Energy Market Commission (AEMC) shines a light on the state of retail competition in electricity and gas markets to see if small customers are having their needs met. The review looks at what’s working, what’s not, and what needs to change so customers can access deals that are best for them.