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Events for 23 August 2019
Building Ballarat's Future Sales Stars
Date: Friday 1stTime: 9:00am - 10:00am
DAY TO DAY MANAGEMENT AND SUPERVISION OF STAFF COURSE Oscar's Hotel & Cafe Bar, 18 Doveton Street South
Date: Friday 23rdTime: 9:00am - 4:30pm
Held as part of the B31 Ballarat Business Festival
Presented by Victorian Chamber of Commerce
Cost: $450 Use Discount Code “B312019” (bookings essential)
This course will turn you into a leader who can inspire, influence and help your employees to achieve their full potential in a fast-paced business environment.
You’ll gain the knowledge and skills to effectively handle difficult situations and have the confidence to hold professional discussions and achieve positive results.
This course is aimed at those responsible for team leadership and performance.
This course will increase your knowledge of:
• Consistency and fairness in decision-making
• Managing performance to achieve better results
• How to have the ‘difficult’ conversation
• How to identify underlying causes of poor performance and behaviour
• How to discipline staff appropriately, including conducting interviews and maintaining documentation
Peter Maplestone is a Senior Consultant at the Victorian Chamber delivering coaching, training and consulting services, specialising in leadership, management, performance management, problem solving, leading and managing change and many more.
Peter enjoys working closely with clients to identify learning and development solutions that will impact company initiatives and performance.
For further information and to book: CLICK HERE