Commerce Ballarat events

Customer Service Excellence Workshop 1

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Commerce Ballarat Member - Individual: $20 
Commerce Ballarat Member - Per Business (up to 4 staff): $50
Non Member - Individual: $35

Five key points for exceptional customer service:

1. Customer customer customer

2.  Connect

3.  Conversation

4.  Clarify

5.  Continual improvement

This event is a mix of relatable stories, practical exercises and personal reflection that all culminate in an experience designed to ensure you take ideas back to your business that are practical and easily implementable.  With experience in retail and wholesale sales, account and sales team management and now working as a professional speaker and facilitator, Trav Munro will share with you his tips on making meaningful connections with customers.

We encourage you to send your employees along to this interactive workshop.

Limited to 50 places

Click here for Workshop 2 on May 22 from 3pm - 5pm

Please put all attendees names into the 'notes' section when completeing your registration.

Date & time Wednesday 22nd of May 2019 9:00 AM to 11:00 AM
Location North Ballarat Sports Club
Venue 725 Creswick Rd

Commerce Ballarat Member - Individual $20.00 (inc. GST)

Commerce Ballarat Member - Per Business (up to 4 staff) $50.00 (inc. GST)

Non Member - Individual $35.00 (inc. GST)

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As an attendee of Commerce Ballarat events, you and your employees may be videoed or photographed at our events. Commerce Ballarat may use any photograph/video taken at any event run by Commerce Ballarat, without the express written permission of those included within the photograph/video. Commerce Ballarat may use the photograph/video in publications or other media material produced, used or contracted by Commerce Ballarat including but not limited to: brochures, adverts, magazines, websites, social media etc.

A person attending a Commerce Ballarat event who does not wish to have their image recorded for distribution should make their wishes known to the photographer and/or contact Commerce Ballarat at in writing of his/her intention.