Commerce Ballarat events

Customer Service Excellence Workshop

« back to event listing

Commerce Ballarat Member - Individual: $20 
Commerce Ballarat Member - Per Business (up to 6 staff): $50
Non Member - Individual: $30

Five key points for exceptional customer service:

1. Customer customer customer

2.  Connect

3.  Conversation

4.  Clarify

5.  Continual improvement

This event is a mix of relatable stories, practical exercises and personal reflection that all culminate in an experience designed to ensure you take ideas back to your business that are practical and easily implementable.  With experience in retail and wholesale sales, account and sales team management and now working as a professional speaker and facilitator, Trav Munro will share with you his tips on making meaningful connections with customers.

We encourage you to send your employees along to this interactive workshop.

Please note this workshop is full, to book your place at the seccond workshop being held on Tuesday 16 October CLICK HERE

Date & time Wednesday 10th of October 2018 9:30 AM to 12:00 PM
Location Craig's Royal Hotel
Venue 10 Lydiard Street South
Cost

Commerce Ballarat Member - Individual $20.00 (inc. GST)

Commerce Ballarat Member - Per Business (up to 6 staff) $50.00 (inc. GST)

Non Member - Individual $30.00 (inc. GST)

Places for this event are currently full

« back to event listing

As an attendee of Commerce Ballarat events, you and your employees may be videoed or photographed at our events. Commerce Ballarat may use any photograph/video taken at any event run by Commerce Ballarat, without the express written permission of those included within the photograph/video. Commerce Ballarat may use the photograph/video in publications or other media material produced, used or contracted by Commerce Ballarat including but not limited to: brochures, adverts, magazines, websites, social media etc.

A person attending a Commerce Ballarat event who does not wish to have their image recorded for distribution should make their wishes known to the photographer and/or contact Commerce Ballarat at admin@commerceballarat.com.au in writing of his/her intention.