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Useful Business Links


AusIndustry is the Australian Government’s principal business program delivery division in the Department of Innovation, Industry Science and Research.
Phone: 03 9268 7555



Australian Chamber of Commerce and Industry

The Australian Chamber of Commerce and Industry (ACCI) is one of Australia's enduring institutions. It is a venerable organisation with more than a century of history serving the interests of business.
It is an institution that has played an enormous part in the shaping of Australia, not only in economic but in social and cultural terms.
Phone:  03 9668 9950


Australian Industry Group (AI Group)

The Australian Industry Group (Ai Group) is a leading industry association in Australia. It is an organisation committed to helping Australian industry to meet the challenge of change. Our focus is on building competitive industries through global integration, human capital development, productive and flexible workplace relations practices, infrastructure development and innovation.  The organisation provides practical information, advice and assistance to help members run their businesses more effectively. It ensures through policy leadership that members have a voice at all levels of government, by representing and promoting their interests on current and emerging issues.



Phone: 03 5331 7688



Australian Retailers Association

To be Australia's leading retail body, promoting and protecting the sector through advocacy, advice, education and member services.
ARA Values:

Integrity - we engage with all stakeholders in an open and honest way to ensure transparency, credibility and professionalism.
Excellence - we strive for best practice delivery of superior products, services and solutions to help build stronger retailers.
Guardianship - we speak and act on behalf of retailers to ensure ongoing development, sustainability and economic security for the sector.
Respect - we value, support and encourage each other to achieve great success for retailers.
Phone: 1300 368 041

CEO Online

Launched in November 2000, CEO Online has been developed in association with The CEO Institute and the International Institute of Directors and Managers to provide business leaders and managers with an efficient and cost effective way of staying abreast of current information, solutions and bottom line business benefits.
Discover proven management solutions.  Join thousands of business leaders and managers in Australian and worldwide who get fresh tips every day designed to enhance their management of leadership skills, build competitive advantages and improve the performance of their business.
Phone: 03 9571 6902

City of Ballarat

Phone: 03 5320 5500


Consumer Affairs Victoria

Consumer Affairs Victoria (CAV) protects and promotes the interests of consumers.  To do this they:
•         review and advise Government on consumer legislation and industry codes
•         advise and educate consumers, tenants, traders and landlords on their rights, responsibilities and changes to the law
•         register and license businesses and occupations
•         conciliate disputes between consumers and traders, tenants and landlords
•         enforce and ensure compliance with consumer laws.
Phone: 1300 558 181


Office of the Victorian Small Business Commissioner

Small businesses need a competitive and fair business environment to grow. That's why in 2003 the Victorian Government established the Office of the Victorian Small Business Commissioner (VSBC). The Small Business Commissioner is Mark Brennan. The VSBC is dedicated to promoting a competitive and fair operating environment for small business, and has four simple, key messages:
Be informed: in particular, know your rights and obligations, and you will avoid disputes
Be fair: ensure your ongoing business relationships
Be smart: settle disputes quickly, and get on with business
Be aware: of the requirements of government policies and practices
Tel: 03 9651 9967


Regional Industry Link

Regional Industry Link (RIL) is a Victorian Government initiative to match the capability of regional industries with prospective buyers through the RIL website - bringing buyers and suppliers together to do business.
Tel: 03 9866 6155


Small Business Mentoring Service

SBMS Experienced Business Mentors are part of the Small Business Mentoring Service. SBMS is an incorporated not-for-profit association. It has been in existence since 1986 when there were just 14 members.  Today there are around 70 Mentors, both male and female, who have the skill and experience to help small businesses.
Tel: 13 22 15


The Victorian Employers' Chamber of Commerce and Industry (VECCI) is the peak body for employers in Victoria, informing and servicing more than 15,000 members, customers and clients around the State.
Our focus is on leading business into the future. We are committed to being the voice for business, representing and championing our members in a difficult regulatory environment.
Our success over more than 150 years is built on consistently providing leadership, information, representation and networking opportunities to businesses across the State.
Tel: 03 5327 7190



Victorian Equal Opportunity & Human Rights Commission


Victorian Government

Victoria Online ( ) is the fastest way to find local, state and federal government information and services, 24 hours a day, 7 days a week.
Victoria Online is a 'portal' - a specialised website that helps you find the information and services that exist on other government websites and can then take you directly to those websites. It is both an easy-to-use directory and a powerful search engine. You'll find local, state or federal government information and services through Victoria Online (as well as organisations that were previously government-owned), all organised in a way that does not require that you have knowledge of government or the way government is structured.
Tel: 1300 366 356